In this episode of PRobecast, Justin Martell, Caitlin Smith and Josh DeStefano join me in talking about SOPA and websites going dark, GM’s taking steps to avoid becoming the next Toyota, and Weight Watchers’ secret recipe to branding. The SOPA bill has been all over the web, literally, and as tech PR people, it’s pretty impossible to support this piece of legislation.

SOPA Bill Faces New Hurdles – Over 10,000 websites went dark yesterday to protest the Stop Online Piracy Bill, which has now become a fight between Hollywood and Silicon Valley. The bill’s roots aren’t inherently bad (all it seeks to do is stop piracy) but along the way, the bill’s language would allow every single website – especially Wikipedia – to be shut down by the copyright holder. Imagine you’re a student doing a report for school, and you Google some books or keywords. If any of that information had been reposted, it would immediately be taken down. In the scope of the Internet, a small percentage of websites actually seek to harm the copyright holder. South Carolina Senator Jim DeMint tweeted, “I support intellectual property rights, but I oppose SOPA & PIPA.” This seems to be the new position of a lot of former supporters. The Internet hosts free knowledge, so where would we be without it? In the Hollywood vs. Silicon Valley fight, who’d win?

GM Looks to Protect Green Image with Volt Fixes – The Chevy Volt is being referred to as a “halo car”, or the image of everything Chevy wants to become. GM will ask Volt owners to return the cars to dealers for structural modifications — repairs that fall under a “customer service campaign,” which is similar to a safety recall but allows GM to avoid the bad publicity and federal monitoring that come with a formal recall. The fixes are similar to a recall and involve about 8,000 Volts sold in the U.S.in the past two years. GM is making the repairs after three Volt batteries caught fire following crash tests done by federal safety regulators. Although GM has fallen far below its sales projections for the Volt, the image of this car improve GM’s image for the future.

Weight Watchers Secret Recipe for Rebranding? Patience – You know me, I love a good corporate branding story. And add a fitness component? I’m all over it. Weight Watchers has been known for being the most successful lifestyle change program, because it doesn’t have a “diet” element as much as its portion control element. WW overhauled its points system, giving 0 points to fruits and veggies, and giving lower points to foods based on their nutrients. However, they waited an entire year before launching it – why, you ask? It’s because they dedicated an entire year to training staff and nutritionists, holding focus groups, and signing powerful people like Jennifer Hudson and Charles Barkley. What do you think, knowing what you do about WW? Was waiting a whole year the right way to go?

Now it’s time for the PRobecast PR Power Ranking – which is when we go around the room and pick the story that we think ranks the highest PR-wise – meaning any aspects of PR could be the reasoning behind the pick. Is it the story itself, good data that was used, what’s getting the most pickup, was it a good PR move the company made, etc.

We chose the SOPA story as this week’s PR Power Ranker. It grew as a national campaign over the course of a few weeks, and with website blackouts like Wikipedia’s, it forces everyone, even our nation’s non-political teenagers, to face what could happen to the Internet if SOPA passes. But what comes next? We think it’s important to recognize this isn’t the end of bills like this, and we should be able to handle it next time around.

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It’s a new year, which means our content pipelines and social media strategies are in full swing. Because it’s a new year, we’re also looking for inspiration. And if you are too, it might inspire you to try something you’ve never done in social media before. The two we like right now are Twitterchat and social media monitoring tools.

Twitterchats, Tweetathons, T-chats, Tweetups, whatever you want to call them, require a 100% team effort. If done right, they can greatly increase web traffic, improve organizational transparency, increase your Twitter followers, and build up or improve your community. It may be hard to convince your client this is a great thing for visibility, but all evidence points to success.

Since I’ve wanted to organize a Twitterchat for months now, I went searching for the best way to go about the task. I found a step-by-step blog from The Blue Key Campaign, which spent a week promoting and organizing its first one. The first step, of course, is that you need an established community. If there’s no one there to participate, where will your responses come from?

I mentioned before that this effort requires input and time from every team member. In our agency case, we’d need the PR team plus our clients, in order to answer questions in the format they arrive, whether it’s Twitter @reply, DM, or email. My hope is that once everyone gets on board, we’ll see results for our clients and as an agency. If you’re looking for a way to start a Twitterchat, check out Blue Key Campaign’s steps. They are as detailed as they come!

Have you ever tried a Twitterchat? What were the results? What would you do differently next time?

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Technorati Tags: community, PR, Social Media, Twitter chats

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This post isn’t going to be about PR for the most part, so if that’s your interest, you can stop reading.

OK, not so fast.

What’s got me going today is the topic of jobs. Mitt Romney’s tenure at Bain, and the accusations flying around about his role in destroying (and creating) jobs with the blunt instrument of private capital, is everywhere in the news. Data-driven analyses of job trends are much harder to find than criticism of Romney, although this piece by Holman Jenkins in the Wall Street Journal is on point.

Anyone who’s been in the work world for more than a year knows what it is to fear his or her job is at risk. In a way we’re the lucky ones – we have jobs – but to be a private-sector employee is to live with uncertainty, to constantly worry if skills are up to date, your employer is financially viable, good recommendations are available, your personal network is bigger than you and your spouse/partner, gray hairs don’t show and so on. Being in a job today, in short, is no guarantee of having a job tomorrow.

Norma Clarke, a very wise woman who was VP of HR at the Open Software Foundation, once told me no one had the right to deny another person the basic dignity of a job.

Of course the comment above is out of context – we were having a discussion about a staffing problem – but her comment stuck with me, even if I don’t completely agree. I’ve been a manager, an employee and self-employed. I’ve worked for crazy people, lazy people, brilliant people and clueless people. I’ve worked with superb writers, designers and craftspeople, idiots-savant who were brilliant at certain things, entrepreneurs who were terrifying in their single-mindedness and manipulators whose malicious and selfish impulses nearly destroyed the workplace. Most of the people I’ve worked with and for have been decent, hardworking, intelligent and reasonable. But all of us – employers and employees alike – have always been at the mercy of the markets, the government and the inexorable march of technology. There is no guarantee of a job. There never has been.

Economists (Schumpeter is credited with coining the term) like to call one of the forces most affecting the average employee ‘creative destruction’. As Holman Jenkins points out in the WSJ today, it’s a continual process. What he doesn’t get to is what each of us can do to guard against becoming its victim.

In my fairly limited experience the only way to protect oneself from creative destruction is to keep moving. Constantly learn, retrain and expand your skills at every opportunity. Push for on-the-job training; read widely, take classes and go to networking events. Live as though every day is your first day on the job, and possibly your last day. Be prepared.

Back to where I don’t completely agree with Norma: carry your dignity within. We are not all, it turns out, afforded the dignity of a job or continuous employment. So don’t count on work to make you a whole person. Live with dignity and curiosity, and the job will come.

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Technorati Tags: creativity, economy, jobs, Romney

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