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Archive for the 'online communities' Category

Twitterchats ‘R Us

January 17th, 2012 by Renatta Siewert

It’s a new year, which means our content pipelines and social media strategies are in full swing. Because it’s a new year, we’re also looking for inspiration. And if you are too, it might inspire you to try something you’ve never done in social media before. The two we like right now are Twitterchat and social media monitoring tools.

Twitterchats, Tweetathons, T-chats, Tweetups, whatever you want to call them, require a 100% team effort. If done right, they can greatly increase web traffic, improve organizational transparency, increase your Twitter followers, and build up or improve your community. It may be hard to convince your client this is a great thing for visibility, but all evidence points to success.

Since I’ve wanted to organize a Twitterchat for months now, I went searching for the best way to go about the task. I found a step-by-step blog from The Blue Key Campaign, which spent a week promoting and organizing its first one. The first step, of course, is that you need an established community. If there’s no one there to participate, where will your responses come from?

I mentioned before that this effort requires input and time from every team member. In our agency case, we’d need the PR team plus our clients, in order to answer questions in the format they arrive, whether it’s Twitter @reply, DM, or email. My hope is that once everyone gets on board, we’ll see results for our clients and as an agency. If you’re looking for a way to start a Twitterchat, check out Blue Key Campaign’s steps. They are as detailed as they come!

Have you ever tried a Twitterchat? What were the results? What would you do differently next time?

 

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Category: Blogging, Messaging & Positioning, News & Commentary, online communities, PR, Social Media, Tips & Tricks | No Comments »

PRobecast 129: The death of self checkout, Foursquare campaigns and Facebook

September 30th, 2011 by Alison Raymond

In this episode of PRobecast, Tony Sapienza, Renatta Siewert and Justin Martell join me in talking about how people don’t want the help of tech in grocery stores, Neiman Marcus’ Foursquare campaign and Facebook’s changes.

Big Y Ditching Tech for Human Interaction – A recent study shows that more and more people are opting not to check-out at the self check-out line at the grocery store and instead go to the cashier. A study from the Food Marketing Institute has found that only 16 percent of shoppers use these self check-out lanes and now Big Y has recently announced they are ‘bagging’ these lanes. With a society so addicted to technology, this surprises me. Will people start calling their friends and family rather than taking more time to text them? Will we see other trends where people prefer human interaction rather than tech?

Neiman Marcus’ Foursquare Campaign – Neiman Marcus is launching a campaign on Foursquare to promote its annual shoe and handbag event – hiding 15 Nancy Gonzalez clutches at 15 of its 41 stores. When a customer checks-in on Foursquare, they will be told whether they are in close range of the hidden clutch and where to find it. The first to find the clutch wins. In total, Neiman Marcus will be giving away 56 clutches because they will also be picking at random lucky winners who checked in. Do campaigns like this help promote the Neiman Marcus brand? Will we be seeing more companies do campaigns like this?

What’s up with Facebook? – Everyone has been up in arms with Facebook’s recent changes to people’s feeds and profile page. However, Facebook will be changing once again with the launch of Timelines and Open Graph. Timelines will pull everything you’ve ever posted (or what people have posted on your wall) all into in e-scrapbook that people can easily browse through once on your profile page. Open Graph has customizable actions and gestures that will allow applications to post things you are doing online – and offline, depending on the application. Is this going to far?

Now it’s time for the PRobecast PR Power Ranking – which is when we go around the room and pick the story that we think ranks the highest PR-wise – meaning any aspects of PR could be the reasoning behind the pick. Is it the story itself, good data that was used, what’s getting the most pickup, was it a good PR move the company made, etc.

This week, Neiman Marcus’ Foursquare campaign won. Noting that a younger demographic isn’t normally their target audience, the use of Foursquare to bring in new customers is a great campaign. While Tony and Justin aren’t normally into clutches, everyone appreciated the creative aspects of this campaign – and agreed it makes the Neiman Marcus brand look more favorable to consumers.

Who do you think should have won?

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Category: Marketing, News & Commentary, online communities, PR, PRobecast, Social Media, Social Networks, Tech | No Comments »

Google +1 Button to Compete Against Facebook “Like”

March 30th, 2011 by esiff

According to a recent report from Mashable, Google will now have a button comparable to the ever-popular Facebook “like” button called +1. After Google Buzz, I can’t help but be a little skeptical of any Google foray into social media, but perhaps the best feature of this button will be the fact that it’s integrated into the Google search engine itself.

 

Google Plus One Button

Users who opt in will start to notice a small +1 button beside each link that comes up in Google search results. When you click on this button, your name becomes associated with that link across the web. It also shows up in a feed on your Google profile which is required to use it. You can also +1 an advertisement you like which will subsequently be recommended to your friends.

I’m thinking that the +1 button will most likely be successful (more than Buzz anyway) due to the fact that (according to Google) the data will have a direct influence on its search rankings, but its also another means of combating content farms, as users will be less likely to share their content. Will you be opting in?

See video for more information:

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Category: Marketing, Media Relations, News & Commentary, online communities, PR, Predictions, Ranting, Social Media, Social Networks, Tech, video, Web | No Comments »