PRobecast 131: Misleading Advertising, the Recent Blackberry Outage & BoA’s new charges
October 14th, 2011 by Alison Raymond
In this episode of PRobecast, Tony Sapienza, Renatta Siewert, Sam Friedman and Justin Martell join me in talking about Ford’s and Chrysler’s misleading advertising, the Blackberry outage and Bank of American’s new charges.
Ford’s and Chrysler’s Misleading Advertising Campaigns – Ford Motor Co. and Chysler Group are have had complaints to the FTC over misleading advertising that lead some of the general public to think their vehicles are made in the USA – particularly the Chrysler 300 and the Ford Edge. Apparently, these models are assembled in Canada and often have Mexican-made parts, which go against Chysler’s “Imported from Detroit” tagline and Ford’s radio spot that advertised it being an American car. What do you think of the companies’ advertising their cars as American?
BlackBerry outages spread to North America – Across the world, Blackberry users noticed an outage in their services – one of the biggest outages yet. Since the European infrastructure failed, emails and messages sent were so backed up in the RIM systems, it caused outages in the US and in Asia. With outages happening a couple times a year, people are rethinking keeping their Blackberries, opting to upgrade to a DROID or iPhone. Can Blackberry keep up?
Bank of America sharpens messaging about new fees – Last week Bank of America announced a $5 monthly fee for debit card users – causing public outrage. They now have repositioned their messaging, explaining who will be charged with this fee and how it can be avoided. According to this PR Week article, a recent survey found 36% of Americans have “very little” or “no” confidence in US banks. While BoA is saying this new fee is to recover lost revenue, do you think consumers will look to bank elsewhere?
Now it’s time for the PRobecast PR Power Ranking – which is when we go around the room and pick the story that we think ranks the highest PR-wise – meaning any aspects of PR could be the reasoning behind the pick. Is it the story itself, good data that was used, what’s getting the most pickup, was it a good PR move the company made, etc.
This week it was a 4:1 vote – Blackberry. With the general population being so dependent on technology, especially mobile, Blackberry needs to make sure outages like this don’t happen again. This one on of the biggest stories of the week and had people questioning whether or not they should still be used, and that is why this story won as the Power Ranker.
Who do you think should have won?
Category: Marketing, Media Relations, Messaging & Positioning, Mobile, News & Commentary, PR, PRobecast, Security, Tech | No Comments »













