PRobecast 129: The death of self checkout, Foursquare campaigns and Facebook
September 30th, 2011 by Alison Raymond
In this episode of PRobecast, Tony Sapienza, Renatta Siewert and Justin Martell join me in talking about how people don’t want the help of tech in grocery stores, Neiman Marcus’ Foursquare campaign and Facebook’s changes.
Big Y Ditching Tech for Human Interaction – A recent study shows that more and more people are opting not to check-out at the self check-out line at the grocery store and instead go to the cashier. A study from the Food Marketing Institute has found that only 16 percent of shoppers use these self check-out lanes and now Big Y has recently announced they are ‘bagging’ these lanes. With a society so addicted to technology, this surprises me. Will people start calling their friends and family rather than taking more time to text them? Will we see other trends where people prefer human interaction rather than tech?
Neiman Marcus’ Foursquare Campaign – Neiman Marcus is launching a campaign on Foursquare to promote its annual shoe and handbag event – hiding 15 Nancy Gonzalez clutches at 15 of its 41 stores. When a customer checks-in on Foursquare, they will be told whether they are in close range of the hidden clutch and where to find it. The first to find the clutch wins. In total, Neiman Marcus will be giving away 56 clutches because they will also be picking at random lucky winners who checked in. Do campaigns like this help promote the Neiman Marcus brand? Will we be seeing more companies do campaigns like this?
What’s up with Facebook? – Everyone has been up in arms with Facebook’s recent changes to people’s feeds and profile page. However, Facebook will be changing once again with the launch of Timelines and Open Graph. Timelines will pull everything you’ve ever posted (or what people have posted on your wall) all into in e-scrapbook that people can easily browse through once on your profile page. Open Graph has customizable actions and gestures that will allow applications to post things you are doing online – and offline, depending on the application. Is this going to far?
Now it’s time for the PRobecast PR Power Ranking – which is when we go around the room and pick the story that we think ranks the highest PR-wise – meaning any aspects of PR could be the reasoning behind the pick. Is it the story itself, good data that was used, what’s getting the most pickup, was it a good PR move the company made, etc.
This week, Neiman Marcus’ Foursquare campaign won. Noting that a younger demographic isn’t normally their target audience, the use of Foursquare to bring in new customers is a great campaign. While Tony and Justin aren’t normally into clutches, everyone appreciated the creative aspects of this campaign – and agreed it makes the Neiman Marcus brand look more favorable to consumers.
Who do you think should have won?
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